Customer Support Representative

London, England, United Kingdom

Description

Founded in Zurich in 2010, Wheely currently operates in London, Moscow, and is launching in Paris later this year. Today, the brand has established itself as the go-to chauffeur-driven app - and is experiencing rapid growth.

We are the leader in the luxury ride-hailing market, employing over 100 people and working with 3,000 chauffeurs. As the UK’s highest rated ride-hailing app, we have been featured in the Evening Standard Magazine, GQ, Business Insider, and Sphere.

We're looking for an enthusiastic problem solver to provide professional and timely assistance to our customers and chauffeurs across France and the UK.

As a Customer Support Representative you will be responsible for ensuring the highest levels of customer service are delivered at all times across all channels.

ROLE/RESPONSIBILITIES:

Requirements

Benefits

Please note our service runs 24/7/365 so we will require you to be flexible as this is a shift pattern role.

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